Sample Squad Bundle Terms and Conditions

Eligibility

  1. Participation in the Four Hills Equestrian Autumn 2024 Sample Squad is open to individuals who have placed an order through our official website and have received a confirmation email.
  2. Participants must be 18 years or older.

Product Selection

  1. Participants can choose any number of items from the Sample Squad collection.
  2. A minimum of 2 items must be selected to qualify for the 40% discount.

Participation Requirements

  1. After the closing date, you will receive an invitation to join our exclusive private Facebook group. Participation in this group is mandatory for Sample Squad members.
  2. All orders will be shipped together, and you will receive your items approximately 3-4 weeks after the closing date.
  3. An opening night event will be held via Google Meet shortly after everyone’s parcels are delivered. Attendance is encouraged to share initial thoughts and experiences.
  4. You will be required to test and provide feedback on the items within a few weeks of receiving them. Detailed feedback forms will be provided in the Facebook group.
  5. Failure to actively participate and complete the feedback process may result in a charge for the remaining 40% of the full retail price of the items received.

Return and Refund Policy

  1. Due to the nature of the Sample Squad program, all items are non-returnable and non-refundable unless a manufacturing fault occurs.
  2. Any issues with defective items will be handled on a case-by-case basis; please contact our customer service team for assistance.

Social Media Sharing

  1. You will be provided with specific dates and guidelines for sharing your experiences on social media.
  2. Social media sharing is only permitted after the official launch date announcement.

Additional Terms

  1. As a Sample Squad member, you will have the first opportunity to join future rounds of the Sample Squad & be given priority for future ambassador & sponsored rider searches.
  2. By participating, you agree to provide honest and constructive feedback to help improve our products.
  3. Four Hills Equestrian reserves the right to modify or terminate the Sample Squad program at any time without prior notice.
  4. These terms and conditions are subject to change; any updates will be communicated via the private Facebook group.

By joining the Four Hills Equestrian Sample Squad, you agree to abide by these terms and conditions and contribute to the development of our future product lines.

For any questions or concerns, please contact our customer service team.

Thank you for your participation!

 

Last updated: 1st July 2024